Log and manage support and service requests via the ticketing platform.
Track and act on engagements with your customers to deliver a premium service level.
Track and manage the time delivered to your customers through time sheet logging.
Cut the manual administration of delivering repetitive customer service elements.
Keep track of your customers and contacts, along with all of your service engagements on their respective accounts in one system – backed by smart automation that cuts the manual red tape.
Log all of your service requests in one place, with powerful filters, update logging and time tracking; you’ll always be the step ahead of your customers.
RADAR CRM features a smart timesheet tracking system, which collates and measures the total time delivered to each individual customer.
A good account manager needs a good CRM to keep them ahead of their customers. By automating repetitive touchpoints and with in-built activity triggers, your customers will be blown away by your level of service.
RADAR CRM helps you keep focused on the exceptions, doing away with the burdensome routine of repetitive administration. Keep your team focused on engaging and supporting customers, while letting RADAR’s structure and logic automate and order the rest.
Find most systems miss a fully joined-up approach? Letting opportunities slip through the cracks?
With RADAR, we took a rigid approach; building automated process steps to suit your business workflow. The integrity of your data and business processes are maintained, RADAR CRM controls the order, format and steps taken by your users when inputting data – whether updating a sales opportunity, creating a new project or logging time against a task.
Confused or frustrated by the cost or sheer complexity of some CRMs pricing models?
We were too. So we decided to take a straight-forward, flexible model based on the number of people you need to access a CRM. Each of our plans allow you and your team access to all of the features and functionality of our CRM, without any hidden surprises or restrictions.
Stuck working the way your CRM provider decided you should work? Don’t let your system hold you back.
RADAR has been built to work around you. During your onboarding process, our team will map and custom build workflow automation to your business process. Whether that’s for sales, projects or service ticketing – you are able to collect, store, manage and trigger activities from your data in a way that suits.
Very frustrating when your data always ends up in a mess, isn’t it? Most systems won’t help.
We feel your pain! To maintain the integrity of your data set, whether that’s fields of contact information or the status of a task for example, you can dictate how data is input, in which order and dynamically change the options presented to your users based on their prior inputs. Keeping your data clean, organised and valuable.